PENDING Which host are you using

Discussion in 'Support Center' started by CRM, Jun 24, 2013.

  1. CRM

    CRM Administrator Staff Member

    Because i would like to know who to avoid like the plague should i ever require a shared hosting package again.

    Jeez its bloody annoying, 50/50 if you can get on in the evenings, i did wonder if it was a routing issue at my end (o2 / sky) but even trying at the same time from a customers site with a 30mb bt pipe its the same, same over three on the iPad, and every where else i try. i really do not believe i am the only one seeing this too.
    constant time outs, then not even a 404 page just a timed out request.

    Just out of curiosity what sort of bandwidth are you moving a month ?
     
  2. Woody

    Woody Super Naked. VIP Member

    Vidahost fantastic customer service.
     
  3. Jazzi

    Jazzi Listers Missus VIP Member

    Been spot on for me...
     
  4. Dave

    Dave Moderator Staff Member

    been good for me too Paul......however it is a tad slow this eve..and i know its this site cos others and the google page load rapidly ...im on fibre optic which is fast enough for me...just seems a tad slow on here tonight .....which is not normal
     
  5. smudger

    smudger I Love SV650's

    crm it seems to happen at certain times but have been getting a bit of lag lately
     
  6. suzukisue

    suzukisue Inactive

    it very slow :( but i bet paul is fed up of all us lot complaining :( sorry paul its shit :( but we love you x
     
  7. Woody

    Woody Super Naked. VIP Member

    Just realised what you were actually asking......

    Jeez I'm a retard.

    As for the site it's since the change over and it's teething problems rather than the host fault.
     
  8. CRM

    CRM Administrator Staff Member

    lol bet that's been tested.

    Woody i am not sure to be honest, i wonder if the server hosting the DB is on a go slow or seriously overloaded, and the static pages are just timing out.
    Oddly and typically enough it seems to be flying now, it is sporadic though and can be none accessible for a few mins at a time regardless of ISP or connection speed.
    Many many years ago i used streamline.net for some of my phpbb hosting and we had a year of the same thing and just getting fobbed off by support saying there was nothing wrong - until one day the MYSQL server failed and they were unable to restore from backup. transpired they had run it down to a single SQL box as the failover had failed quite a while before and no one noticed lol.
    Went dedicated after that, costly but christ it was worth it.
    Anyway - do you know what sort of bandwidth you move a month ?
     
  9. Woody

    Woody Super Naked. VIP Member

    Me I don't run much at all currently running 2 sites with around 8gb between the two p/m.

    I did an upgrade on one not long ago a it destroyed the DB I tried to restore with now luck as the installation was corrupt. Emailed Sebastian @ vidahost and it was sorted within half hour and I was able to re upload the backup.
     
  10. smudger

    smudger I Love SV650's

    can pay £20 TO 30 A mth for a good dedi good few Tb traffic and running raid
     
  11. CRM

    CRM Administrator Staff Member

    Ah he edited the php.ini to change the time out / file size upload allowance. been caught out with that myself. trying to upload a 160mb sql dump and kept failing even on a 30mb dedicated pipe.

    @ Smudger, i guess that's for linux - do they offer windows hosting ? allow you to supply media / key and offer ILO or similar
     
  12. smudger

    smudger I Love SV650's

    CRM you dont need windows spla keys when you know me hahahah.. serious tho if you want more info on the windows message me
     
  13. paul

    paul Administrator Staff Member

    Apologies for the late reply. I've spoken to our host (Vidahost) and explained the concerns. They've moved us to a different server, so hopefully you will see an improvement on response times and page loads.

    Thanks for the feedback and letting us know!
     
  14. Dave

    Dave Moderator Staff Member

    is it loading slow for you then paul ?
     
  15. paul

    paul Administrator Staff Member

    It was a little slow the other night but nothing as bad as others have mentioned. Vidahost have told me that the package we're on is more than enough for what the statistics are saying. Usually hosts will try and get you to part with more cash, suggesting a site has outgrown the current server's capabilities but, after looking at the data they can see, we shouldn't be experiencing any issues at all.

    So we're on a different, identical server to see how thing go :)
     
  16. TheSponge

    TheSponge Moderator Staff Member

    I was in the same boat as CRM, Paul. Sometimes the site would be lightning fast, other times I would struggle to load anything more than the blue background, if anything at all.

    Can't comment on the new servers, but things loaded up beautifully this morning. Lets see what the day brings!

    EDIT: I take that back. Timed out loading a thread. :(
     
  17. CRM

    CRM Administrator Staff Member

    So far today it seems the same to a certain extent, posting still takes an age of grey and the scroller but no duplications as yet.
    however i have noticed one thing.
    Previously on IP board, the way to pages loaded, it would load the static content first so you could see the text all parsed correctly, then it would call the images - and these would fall into place afterwards.
    On this board it seems to call the images at the same time, so essentially if you have someone hosting a massive signature on some shonky 2 bit host somewhere (photobucket) then you can be waiting for ever for this to load before it moves onto the next and so on.
    I do wonder if this is a large chunk of the problem.

    It may be worth "trimming" the signatures / or force sigs and avatars to be stored locally on the host.

    I am sure you see where i am going with that.
     
  18. paul

    paul Administrator Staff Member

    Update before I go out:

    We haven't moved server yet. I was jumping the gun a bit :oops:
     
  19. Jazzi

    Jazzi Listers Missus VIP Member

    I've never had it time out, just sometimes around 30 seconds to load...
     
  20. CRM

    CRM Administrator Staff Member

    12:58 - 13:01 "an unexpected database error occurred"
    same on ipad over the three network or 30mb pipe i use here in work.
     

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